All Episodes
Displaying 141 - 160 of 196 in total
The Sims, but way more boring
This week, we spend most of the hour giving updates on things we've been working on, including LACRM's decision to use Sococo.
Product positioning
This week, we discuss the book "Obviously Awesome" which provides a framework for how startups can figure out their positioning.
Asking for too much info during signup
Rick has heard feedback from his early customers that they're apprehensive about the amount of info he's asking from them during the signup process.
Building trust when you're an unproven business
This week, we talk about how Rick can convince his customers that he's trustworthy even though his business is so new that he doesn't have a proven track record yet.
Winning awards
This week is all about the updates. Less Annoying CRM won a big award, and as always, there's plenty of intern talk.
The dummy curve
This week Rick gives updates on his sales efforts and intern projects
A price increase is coming
This week we talk about Tyler's pricing change and a bunch of other stuff
How should a self-serve SaaS handle inbound enterprise leads?
This week, we discuss a listener question about how to handle enterprise leads if you don't have sales experience.
Curiosity or conviction
This we talk about intern projects, Rick's decision to stay focused on Legup Health, and more.
Racism
Because of the murder of George Floyd and the protests in America right now, we're taking a break from our normal format
Weighing options
This week, Tyler talks about the new interns and Rick discusses a potential new opportunity that fell into his lap
First revenue in the bank
Rick sees his first revenue with LegUp Health, and Tyler has some new ideas about how to think about Less Annoying CRM's product roadmap
The interns are coming
Tyler has an army of interns starting next week, and Rick just hired his company's first
It's all about the updates
In this episode, we discuss PPP, taxes, winding down an old company, what types of optimizations are good for the customer, and more.
The first 100 customers for a B2C company
This week, we talk about how a B2C company should go about acquiring its first 100 customers. Rick is shifting his focus towards growth, and he needs to decide how to ...
Marketing during a recession
This week, we talk about how to market during a recession. When people aren't buying new things, what can you do to get yourself in front of the right people so that t...
Attracting and compensating operating partners
This week, we discuss what Rick can do to give his early employees a share of the upside without giving away equity
Building remote culture
This week, we talk about how to facilitate building and strengthening relationships between coworkers at a remote company
Dealing with impatience as a founder
This week, we talk about how a founder or manager can deal with impatience. When you have a vision and it's taking longer than you'd like for it to turn into reality, ...
Optimizing a customer service team
This week, we talk about how to enable a customer service team to spend as much of their time on high-value conversations that really help customers, and less time on ...