Welcome to Startup to Last, a podcast about building profitable software businesses that are meant to last.
Optimizing a customer service team
This week, we talk about how to enable a customer service team to spend as much of their time on high-value conversations that really help customers, and less time on conversations that provide no value.
Writing a startup manifesto
This week, we discuss how and when to write a manifesto for your startup. What are the reasons to write one, who should the audience be, and what can you do with a manifesto once it's written?